I am Dr Nicola Cann Ltd, a limited company registered in Singapore under 202142067K, whose registered address is 68 Circular Road, #02-01 The Octagon, Singapore, 049422.
I am regulated by the UK Health and Care Professions Council and am a member of the Association of Educational Psychologists, the Singapore Psychological Society, and the New Zealand Psychologists Board.
Eventbrite are selling my workshops on my behalf, and you should make yourself familiar with their terms of sale and privacy policy before purchasing your tickets.
Eventbrite provides facilities to purchase access to or attendance at various workshops or series of workshops. You need to review and ensure you can comply with their terms of sale before completing your purchase.
I make all reasonable efforts to ensure that all descriptions of the workshops correspond to the workshops that you attend or download.
I undertake to use reasonable skill and care to provide our workshops to a satisfactory quality, fit for purpose and as described.
Where any updates are made to the content of the Workshop you have purchased, I will continue to match my description of the workshop at the time of your purchase or notify you if any significant changes have been made.
I will provide you access to attend or download the workshops that you have purchased. If you do not attend or download within the time period allocated, for any reason not attributable to me, then you will not be entitled to a refund.
The workshops will be available when stated in the information that we provide about it before you place your order, either
i) if it is a livestream item, the time and date when it is scheduled to be available and to start; or
ii) if it is a pre-recorded or other non livestreamed item, the period within which it is or will be available for access.
If the workshop is a livestream item, I will use all reasonable endeavours to make it available and start it at the time it is scheduled to start. If there is a delay of more than 30 minutes, then I will rearrange the workshop or provide you with a refund.
In some limited circumstances, I may need to suspend the provision of the workshop(s) (in full or in part) for the following reasons:
i) To fix technical problems or to make necessary minor technical changes; or
ii)To update the workshop(s) to comply with relevant changes in the law or other regulatory requirements.
You must be at least 18 years of age to purchase a workshop.
The site will guide you through the purchase of our workshop.
Before completing your purchase, you will be given the opportunity to review your order and amend it. Please ensure you have checked your order carefully before submitting it.
If you provide us with incorrect or incomplete information about you or the workshop that you require, please contact us as soon as possible.
If I am unable to process your order due to incorrect or incomplete information I will contact you to correct it. If you do not provide us with the accurate or complete information within a reasonable time of our request we will not be responsible for any delay in the availability of the workshop to you.
No part of the site constitutes a contractual offer capable of acceptance. Your order to purchase a workshop constitutes a contractual offer that I may, at my discretion, accept. My acceptance is indicated by me sending you a confirmation order by email.
Once I have sent you a confirmation email there will be a legally binding contract between us.
My confirmation email will contain the following information:
i) Your confirmation order number;
ii) Confirmation and details of the workshop(s) you have ordered;
iii) Confirmation of your acknowledgement that once the workshop has been downloaded or attended you will lose your legal right to change your mind and cancel your purchase; and
iv) In relation to any video (live or recorded) event, item, series constituting the workshops, the time/date when or period during which it can be accessed.
In the unlikely event that I cannot accept or fulfil your order, I will explain in writing the reason why. If I have taken payment any such sums will be refunded as soon as possible.
Payment for each workshop must be made in advance in full.
Please see the details on the site for acceptable methods of payment.
Your chosen payment method will be charged when I process your order and send you an email confirmation (this usually occurs immediately).
I may change my prices from time to time. Changes in price will not affect any workshop(s) that you have already purchased.
As a consumer, you have a legal right to a “cooling off” period within which you can cancel your order, for any reason, including if you have changed your mind, and receive a refund. This period begins once I have sent you your email confirmation and ends when you access the workshop or 14 calendar days after the date of our email confirmation, whichever occurs first.
After the cooling off period has expired, no refunds will be available.
If you wish to exercise your right to cancel during the cooling off period, you may inform me of your cancellation in any way you wish. Please see further below for our contact details.
You are also entitled to cancel your purchase and receive a refund in the following situations:
i) If I have informed you of a forthcoming change to the content of the workshop;
ii) If I have suspended availability of the workshop for more than one month;
iii) If I inform you that there has been an error in the price or description of the workshop;
iv) If I am in breach of these terms and conditions.
When you place an order for a workshop, you will be required to acknowledge that when you access the workshops (either by downloading or streaming) then you will lose your legal right to cancel (under the “cooling off” period), if you change your mind.
Refunds issued under this section will be issued as soon as possible and in any event within 14 calendar days of the day on which you notify us that you wish to cancel.
Refunds will be made using the same payment method that you used when purchasing the workshop.
When you purchase a workshop, I will grant you a limited, non-exclusive, non-transferable, non-sublicensable licence for you to access, participate in and use the applicable workshop for your personal, non-commercial purposes.
You may not copy, rent, sell, publish, republish, share or broadcast or otherwise make it available to the public.
When you attend a two-way livestream facility to access the workshop, you must not communicate or make accessible to any other person the access/login details.
I will be responsible for any foreseeable loss or damage that you may suffer as a result of our breach of these terms and conditions or as a result of my negligence. Loss or damage is foreseeable if it is an obvious consequence of our breach or negligence or if it is contemplated by you and me when the contract is created. I will not be responsible for any loss or damage that is not foreseeable.
My workshops are intended for non-commercial use only. I make no warranty or representation that the workshops are fit for commercial, business or industrial use of any kind. I will not be liable to you for any loss of profit, loss of business, interruption to business or for any loss of business opportunity.
If, as a result of my failure to exercise reasonable care and skill, any content from our workshops damages your device, I will either repair the damage or pay you appropriate compensation. I will not be liable under this provision if:
i) I have informed you of the problem and provided a free update designed to fix it, but you have not applied the update; or
ii) The damage has been caused by your own failure to follow our instructions; or
iii) Your device does not meet any relevant minimum system requirements that we have made you aware of before you purchased the workshop.
Nothing in these terms and conditions limits or excludes my liability for death or personal injury caused by our negligence; or for fraud or fraudulent misrepresentation, or for workshops which are not as described or do not match the information I provided you at the time of purchase.
I will not be responsible or liable if you are unable to access any workshops due to any failure or delay in performing my obligations under these terms and conditions that arise from a cause beyond our reasonable control and in breach of the next section below (Use of Web-Conferencing Platforms).
I only offer the workshops online via web-conferencing platforms.
I use technology which allows me to provide the workshops virtually, provided you have the appropriate technology to receive the workshops.
You are obliged to check the description of each workshop before purchase to ensure that the appropriate technology is accessible via your device.
I do not provide any PC, laptop, tablet, mobile phone or other hardware or any web-conferencing platform App or other software for use on or with any devices, nor any internet connection or services or other equipment or facilities necessary for you to use the web-conferencing platform.
It is your sole responsibility to ensure you have access to and are familiar with all the necessary technology to enable you to receive and participate in the workshop.
I do not, and cannot assist you to obtain, set-up, maintain or operate any technology.
Where any workshop that you attend is a two-way synchronous livestream audio and/or video technology you must comply/agree with the following requirements:
i) When you sign in to the workshop you should indicate your name only, since it will be visible to other attendees taking part in the workshop;
ii) You understand and are aware that there is a risk that other attendees may see and hear you or anyone in your space when you are participating in the workshop;
iii) The space you use should be free of others and it should be difficult to see or hear people in your near vicinity; and
iv) You acknowledge that I cannot ensure privacy or confidentiality due to the nature of two-way sessions involving other attendees.
If You wish to contact me with general questions, or information relating to the Workshops, you may contact me by email at dr_nicola@drnicolacann.com.
I always welcome feedback, and while I always try to give a positive experience, I want to hear from you if you have any cause for complaint. You can contact me using the details above to make a complaint and it will be handled promptly and sensitively.
I only use your personal information as set out in my Privacy Policy. Please also make yourself familiar with the privacy policy of Eventbrite who will be collecting personal data about you as part of their services in selling the workshops on my behalf.
You may not transfer your obligations and rights under these terms and conditions to any other person without my express written consent.
If a court or other authority finds that any part of these terms and conditions are unlawful, the remaining parts will remain in full force and effect.
I may revise these terms and conditions from time to time in response to changes in relevant laws and other regulatory requirements. If I change these terms and conditions, I will give you reasonable advance notice and provide you with details of how to cancel if you are not able to agree to the new terms.
These terms and conditions are governed by the laws of England and Wales and of Singapore.
I hope to see you at one of my workshops soon.
